Emotional Intelligence
Understand and manage people with differing personalities and emotions
Service Description
Duration: 1.0 days - Schedule: 9:00am - 4:30pm NZT (lunch and two tea breaks). Classes with one participant will be conducted. However, due to the efficiency of a one-on-one training, the course will begin at 9am and be completed within 3-4 hours.This class is limited to a maximum of 4 participants. Description: The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations. After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, and the benefits of having a high EQ both at home and in the workplace. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit. You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication. After completing this course participants will be able to: • Define Emotional Intelligence (EQ) • Learn the five core skills required to practice emotional intelligence • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy • Successfully communicate with others in a non-verbal manner (body language) • Interpret and manage your emotions • Master tools to regulate and gain control of one’s own emotions • Articulate your emotions using the right language • Balance optimism and pessimism • Effectively impact others • Relate emotional intelligence to the workplace • Use the concepts and techniques in the workplace As a way to make our training courses more impactful, we include a personal style report for each participant called a REACH Profile, a $249 value, free as part of the course (see the REACH Profile section of our website for a description). CLASS DATES: this course runs every 5-6 weeks, scheduled in advance for the next 6 months. The ‘Upcoming Sessions’ section of this page will only show the classes running in the next 31 days. For the other available class dates, please press the ‘Book Now’ button and scroll through the calendar (or contact us).
Upcoming Sessions
Cancellation Policy
Cancellations that occur seven (7) days (or more) prior to the training will receive a 100% refund or a rescheduling. Inside of seven days, 50% of the enrolment fee will be refunded or the enrolment can be rescheduled with no penalty. 'No shows' (no communication and did not log in for the session) will not be refunded, but can rescheduled once with no penalty. Training classes are fully transferable to a friend or a colleague.
Contact Details
+64 21 716 443
team@mindshiftlearning.co.nz